Month: October 2013

Five Success Factors for Omnichannel Merchandisers

Industry Insight

Retailers seem to excel in the omnichannel market when they can seamlessly manage inventory, product information, and which products are presented to which channels at what time. While they may operate in different industries, those who are most successful provide excellent customer service no matter where the customer is purchasing.

Best Practices for OmniChannel Order Management

Order Management

In eCommerce, the ability to process and manage orders efficiently is crucial, not only to customer satisfaction, but to your bottom line as well. With consumers accessing your products from multiple channels and on various technology platforms, the need for an intelligent, automated order management system is more important than ever. Your order management system […]