Order Management
- Centralize orders from your websites, marketplaces, and POS
- Export order files into a CSV file for quick and easy download
- Integrated payment processing to place orders directly in SalesWarp and process refunds
- Get standard order steps, including fraud check, order cancellation, returns, and exchanges
Distributed Order Routing
- Split orders to fulfill items from different locations, including dropship, warehouse, Amazon FBA, and in-store
- Standard and configurable automated order routing rules
- Advanced order routing to multiple store locations available with In-Store Fulfillment
Seamless integration
- Integrate directly with eCommerce platforms like Shopify, Magento/Adobe Commerce, BigCommerce, and more
- Integrate with online marketplaces such as Amazon, Walmart Marketplace, Wayfair, eBay, and more
- Easily add your existing accounting, shipping, CRM, and other software to your SalesWarp system
Order Fulfilment
- Easily send orders to dropship vendors and automatically receive tracking numbers
- Order Ship Check – quality assurance checks prior to ship step with integrated barcode scanning
- Custom templates for pick tickets and packing slips
- Direct integration with your shipping accounts or seamlessly connect your 3rd party shipping software like ShipWorks, ShipStation, or Pitney Bowes/Enroute
Customer Service
- Send automated order updates to customers
- Easy access to order status, customer order history, FBA order status, and ship tracking numbers
- Process order changes, cancellations, refunds, returns, and exchanges directly within SalesWarp