Data gathering is critical for omnichannel retail success
When it comes to retailers that sell high-end or luxury goods, data collection and customer information is even more important.
Category: Omnichannel Commerce
Omnichannel campaigns targeting back-to-school shoppers
When it comes to peak shopping periods, the holidays are king but back-to-school is often queen for many retailers.
Unified customer view critical for omnichannel customer service
In the past, retailers treated each channel as its own specific entity - an online site might as well have been managed by a completely different brand than the physical store.
Preparing the omnichannel experience for the holidays
While the 2015 holiday season may seem like it is a long ways away, the fact of the matter is that making any sort of improvements to the way merchants operate takes time.
