Speedy Store-Based Fulfillment - A Game of Tag, You're It
Guest Speakers: David Potts, CEO @ SalesWarp + Rory Hudson, VP of IT @ Zumiez
At the Internet Retailer Conference, SalesWarp CEO David Potts will be a featured guest speaker with Zumiez VP of IT, Rory Hudson. The two will be speaking about “Speedy Store-Based Fulfillment”.
Fulfilling website orders via stores is a smart way to optimize physical assets. Add a competitive element to incentivize staff and soon the culture becomes performance-oriented. This is what Zumiez found when it implemented an order management system with a stopwatch: if a store fails to fill and ship an order within a preset time, the order is re-routed to another store; the stopwatch starts again, and if the second store is too slow, the order is re-routed again – and everyone is keeping score. Top performers in this hot potato game – at the warehouse and in stores – are recognized and rewarded. And those lagging behind are motivated to up their game.
Zumiez will describe how the new strategy and systems were deployed, how staff adopted the process changes, the positive impact on
the work environment and most importantly, the sales impact of faster delivery times. Our second speaker from vendor SalesWarp will detail the automation required to implement such a system and the results seen by other retailers using a similar strategy.
Wed, June 08, 2016 1:45 pm to 2:15 pm
Track: Retail Chains
mCommerce Mixer Hosted By Shopgate & SalesWarp
Join your fellow IRCE mobile commerce experts for an evening of networking, knowledge sharing, and NBA Finals excitement Wednedsay, June 8 at 8pm at the Virgin Hotel. We've created an opportunity for mobile commerce leaders to share best practices, forge valuable new partnerships, and enjoy some of the best drinks in Chicago. And maybe we’ll save room for a little fun while we watch Game 3 of the NBA finals.
Visit SalesWarp in Booth #310
Are you struggling to keep up with the competition? Is managing orders and inventory taking way too much time? SalesWarp can help you grow at warp speed while meeting and exceeding customer expectations across every channel.
Retailers using SalesWarp have grown sales by 300%, maximized inventory available for sale by 20x, and enjoy higher levels of brand loyalty because they are consistently able to meet and exceed customer expectations.
Visit us in Booth 310 to learn how SalesWarp can become your mission control for all of your eCommerce operations, including fulfillment, shipping, inventory tracking, and product listing.