The USPS five-day delivery plan and what it means for retailers
The United States Postal Service has made several moves to shave a day off the traditional delivery week, bringing it down from six days to five.
The United States Postal Service has made several moves to shave a day off the traditional delivery week, bringing it down from six days to five.
Expansion is by and large a good thing - it's a sign of success. However, it also comes with a new set of challenges.
The omnichannel shopping environment, in which shoppers are using all the tools at their disposal to browse and buy goods, has spurred retailers to respond to the changing market.
Cross-selling is a tremendously popular across industries among big companies. A long-held truth in any customer-facing company is that it's easier to keep an existing customer than to bring a new one on board.