Split shipments occur when a single customer order is fulfilled in multiple packages, often shipped from different warehouses or on different days. It can speed up delivery but usually increases operational costs and complicates logistics. For eCommerce brands and retailers, split shipments pose a serious challenge: how to maintain profitability without compromising customer satisfaction. Split […]
With the expiration of the UPS/USPS Negotiated Service Agreement (NSA) on December 31, 2024, the UPS SurePost program has come to an end. UPS SurePost was a hybrid shipping system that integrated the United States Postal Service (USPS) for last-mile delivery with UPS’s ground network. Since USPS is the only carrier permitted to deliver to […]
Common D2C Shipping Pitfalls and How to Avoid Them Shipping is one of the most critical stages in Direct-to-Consumer (D2C) e-commerce. Despite a brand’s best efforts, common shipping pitfalls can lead to delays, increased costs, and disappointed customers. Here, we’ll explore five most common D2C shipping issues and practical solutions to avoid them. Implementing these […]
Last-mile delivery is the final phase of the delivery process where packages go from warehouses to doorsteps. With customers demanding quicker fulfillment when online shopping, ensuring a swift final delivery has become a make-or-break factor in gaining and retaining their loyalty. However, the question looms: Is last-mile delivery a sustainable solution for retailers in the […]
