Author: Imani

Why Cart Abandonment Might Actually Be a Shipping Problem

Industry Insight

Cart abandonment is seen as an inevitable cost of doing business. Shoppers add items to their carts but never complete the purchase, leaving businesses scrambling to understand why. Traditional explanations usually point to high prices, complicated checkout processes, or a lack of trust. However, a closer look at consumer behavior reveals that shipping, both its […]

The Most Expensive 5 Minutes in Your Warehouse

If you work in a high-volume warehouse, you already know how fast five minutes can disappear. A brief pause at a packing station, a delayed barcode scan, or a small miscommunication at the dock; each might seem minor. But those five minutes can be the most expensive moments in your entire operation. Why “Just Five […]

Fast Shipping vs. Free Shipping: What Customers Really Value

Shipping Management

When it comes to online shopping, shipping can make or break a sale. But what do customers really care about more, free shipping or fast shipping? Understanding the true value shoppers place on cost versus speed can help retailers design smarter fulfillment strategies, reduce cart abandonment, and boost loyalty. The Power of Free Shipping Research […]

How To Improve Your Order Management Strategy

Order Management

Order management is the backbone of eCommerce. It’s not flashy, but it’s the engine that keeps everything moving—from the second a customer clicks “buy” to the moment their package arrives on their doorstep. When order management works, it feels invisible. When it doesn’t, you end up with delays, cancellations, frustrated customers, and lost revenue. The […]