Category: Blog

How To | Build Customer Loyalty

Video

 Want to learn more about customer loyalty and how to turn first-time buyers into loyal customers? Watch our latest video to discover proven strategies. Learn more about maximizing Customer Lifetime Value in our blog. Have questions about customer management? Contact us

The Magic of eCommerce Chatbots

Blog, Industry Insight

As businesses navigate the evolving digital marketplace, the integration of AI-powered e-commerce chatbots has become a common strategy. As technology advances, businesses are increasingly turning to these AI-powered assistants to streamline operations and customer experiences.   What are the Benefits of E-commerce Chatbots?  An e-commerce chatbot is a virtual assistant that mimics human interactions, providing […]

Will TikTok Shop Take Over Black Friday?

Blog, Industry Insight

As the holiday season approaches, the battle for shoppers’ attention and dollars is intensifying. The emergence of TikTok Shop is posing a challenge to established players. TikTok is set to subsidize discounts of up to 50% for sellers, aiming to capture the wallets of U.S. shoppers this holiday season. This move is poised to reshape […]

Shopping Cart Abandonment: Preventing Lost Sales

Blog, Industry Insight

According to various studies, nearly 70% of consumers will abandon their carts before completing purchases. What drives this behavior in consumers and how can retailers and brands combat it? Common Causes for Abandonment The popularity, accessibility, and convenience of online shopping have created higher consumer expectations than ever, leading to lost sales. High Shipping Costs: […]