Understanding the Cost of SaaS and Cloud Software Solutions in Order Management Software

Order Management March 02, 2017

Increasingly, retailers are purchasing Order Management Software (OMS) on a Software-as-a-Service (“SaaS”) basis. Rather than purchasing software to install, or additional hardware to support it, customers subscribe to a SaaS offering. This eliminates the expense of hardware acquisition and maintenance, as well as software licensing, installation, and support. Retailers buying a SaaS solution also benefit […]

Preparing to Shop for a New Order Management System

Order Management January 19, 2017

Ready to jump on the omnichannel bandwagon? It’s not too late to join! Omnichannel is all about providing your customers with a seamless brand experience – regardless of channel. Retailers have a lot on their plates, including order, inventory, and shipping management. The work load explodes once a retailer begins to sell on multiple channels. […]

Returns Management for Omnichannel Retailers

Industry Insight, Order Management January 13, 2017

After a record-breaking holiday season – consumers spent more than $12.8 billion on online sales – retailers are still in holiday mode that doesn’t end until early March, when holiday returns finally end. A drawn-out returns process can poison the customer experience and the bottom line. Putting returns back on the shelf promptly is a […]

Order Management 101

Order Management December 21, 2016

An advanced order management system is now the new retail imperative. But what exactly is an order management system? An order management system is primarily designed to enable a business to execute orders they receive in an efficient and cost-effective way. It becomes the backbone of your multi-channel retail operation and the driving force that […]