Category: Order Management

Why Retailers Need a Distributed Order Management System to Support Their ERP System

Order Management

What is ERP (Enterprise Resource Planning) and Why is ERP Software Important? The acronym ERP stands for Enterprise Resource Planning. It refers to the systems and software packages used by organizations to manage day-to-day business operations such as project management, product management, manufacturing, procurement, sales, and accounting. ERP software integrates the various systems associated with […]

Understanding the Cost of SaaS and Cloud Software Solutions in Order Management Software

Order Management

Increasingly, retailers are purchasing Order Management Software (OMS) on a Software-as-a-Service (“SaaS”) basis. Rather than purchasing software to install, or additional hardware to support it, customers subscribe to a SaaS offering. This eliminates the expense of hardware acquisition and maintenance, as well as software licensing, installation, and support. Retailers buying a SaaS solution also benefit […]

Preparing to Shop for a New Order Management System

Order Management

Ready to jump on the omnichannel bandwagon? It’s not too late to join! Omnichannel is all about providing your customers with a seamless brand experience – regardless of channel. Retailers have a lot on their plates, including order, inventory, and shipping management. The work load explodes once a retailer begins to sell on multiple channels. […]

Returns Management for Omnichannel Retailers

After a record-breaking holiday season – consumers spent more than $12.8 billion on online sales – retailers are still in holiday mode that doesn’t end until early March, when holiday returns finally end. A drawn-out returns process can poison the customer experience and the bottom line. Putting returns back on the shelf promptly is a […]