Author: admin

How Retailers Can Reduce Tech Sprawl

As retailers continue to adopt new solutions, they often become entangled in a web of disconnected systems—a phenomenon known as tech sprawl. This unchecked expansion can lead to reduced productivity and fragmented customer journeys. Integrated solutions can make a huge impact on retailers, helping consolidate their fragmented systems.    Why Should Retailers Care?  Tech sprawl is […]

Fake Reviews—and What Amazon Is Doing About It

Industry Insight

Fake reviews cost the world economy close to $152 billion every year, according to CHEQ. As consumer confidence has slowly declined, platforms like Amazon are increasing their efforts to fight this growing issue. It is reported by CX DIVE that Amazon has taken more measures to keep its marketplace safe, using technology, enforcement, and collaborations with 3rd parties […]