Category: Blog

The Magic of eCommerce Chatbots

Blog, Industry Insight

As businesses navigate the evolving digital marketplace, the integration of AI-powered e-commerce chatbots has become a common strategy. As technology advances, businesses are increasingly turning to these AI-powered assistants to streamline operations and customer experiences.   What are the Benefits of E-commerce Chatbots?  An e-commerce chatbot is a virtual assistant that mimics human interactions, providing […]

Will TikTok Shop Take Over Black Friday?

Blog, Industry Insight

As the holiday season approaches, the battle for shoppers’ attention and dollars is intensifying. The emergence of TikTok Shop is posing a challenge to established players. TikTok is set to subsidize discounts of up to 50% for sellers, aiming to capture the wallets of U.S. shoppers this holiday season. This move is poised to reshape […]

Shopping Cart Abandonment: Preventing Lost Sales

Blog, Industry Insight

According to various studies, nearly 70% of consumers will abandon their carts before completing purchases. What drives this behavior in consumers and how can retailers and brands combat it? Common Causes for Abandonment The popularity, accessibility, and convenience of online shopping have created higher consumer expectations than ever, leading to lost sales. High Shipping Costs: […]

BillyTheTree Success Story

Case Studies

The Challenge As the business expanded, jewelry retailer BillyTheTree, experienced growing pains. Like many retailers, the business struggled to find a balance between increasing online sales and declining retail margins. By 2013, the company had reached a critical juncture. The business lacked a centralized, automated system to push out product and inventory updates to its […]