Category: Industry Insight

The three phases of an omnichannel evolution

Industry Insight

Retail has become broader over the years, a trend expedited the internet. In the past, a retailer may have been defined by their brick-and-mortar stores, but that's no longer the case, with eCommerce operations becoming paramount to a successful business.

Retail automation a core goal for many merchants

Industry Insight

Operating a competitive eCommerce business is complex, with merchants having to deal with a number of different tasks, ranging from inventory management to customer service. It's a labor-intensive and time-consuming job, and is often difficult to perform with a limited amount of resources.

Challenge Tuesday: Mom-and-Pop Shops

Industry Insight

Mom-and-Pop shops across the country are starting to see the real value in expanding their business online. Having an online presence opens up the opportunity for these retailers to hedge the risk of selling solely to the local market. Some marketplaces like Etsy are making it easy for these shop owners to sell their unique, […]