Author: Imani Gibbs

Micro-Warehousing and Hyperlocal Logistics: The Rise of Localized Fulfillment Centers

Industry Insight, Warehouse & Inventory Management

What Is Micro-Warehousing?  Micro-warehousing makes use of smaller-scale storage facilities situated around consumer hubs, such as urban areas or highly populated neighborhoods. Unlike traditional warehouses, usually large and centralized, micro-warehouses store less inventory of stock positioned based on demand in the immediate vicinity. These compact hubs heavily employ automation, AI, and warehouse management systems that […]

Common D2C Shipping Pitfalls and How to Avoid Them

Industry Insight, Shipping Management, Supply Chain

Common D2C Shipping Pitfalls and How to Avoid Them  Shipping is one of the most critical stages in Direct-to-Consumer (D2C) e-commerce. Despite a brand’s best efforts, common shipping pitfalls can lead to delays, increased costs, and disappointed customers. Here, we’ll explore five most common D2C shipping issues and practical solutions to avoid them. Implementing these […]

Returnless Refunds: Convenient or Costly?

Customer Management, eCommerce Operations, Omnichannel Commerce

Returnless refunds—where customers get their money back without returning the product—have risen in popularity as retailers seek to improve customer satisfaction and streamline logistics. The concept sounds appealing, especially for large companies like Amazon, which are well-positioned to absorb the costs. But for many retailers, especially small and mid-sized businesses, this seemingly simple policy carries […]

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