Fixing gaps in your customer data
Tools such as SalesWarp can help you get your data under control.
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Mobile shopping experiences aren’t quite up to snuff
As many as 71 percent of smartphone owners have admitted to doing some sort of shopping experience on their handsets, but 88 percent of those customers also reported experience issues that soured their outlook on the channel.
When is it time to replatform?
Replatforming may be the best choice for retailers taking on more shoppers.
Consumers push for seamless shopping experiences
A new report from Exolevel found that merchants who treat their online, mobile and physical retail stores as different, distinct channels may be losing shoppers who prefer a cohesive, unilateral experience.